Suggested Equipment

We suggest equipment listed below. The links will take you to an external website such as Amazon (Canada) and will open up in a new browser window.

Please be advised that these are mere suggestions and we are not affiliated with any of the merchants selling the suggested equipment. You may purchase these equipment from your preferred merchant, as long as the equipment is/are compatible with our framework.

Important

The equipment and related services must comply with Arise System and Equipment Policy. Please refer to the updated document before purchasing the equipment to ensure all of the requirements by the client program are met.

Ethernet cable

An Ethernet cable is a network cable used to connect computer to the Internet. 

Why do I need a wired internet connection using ethernet cable?

Wi-fi connection goes down too often due to the interference within our home. It could be the distance between you and the modem or the router. Wired connection using Ethernet cable gives you the much needed reliability and a consistent connection to the internet. It also provides you with faster speeds when connected to internet as compared to a Wi-fi connection.

 

You may have noticed that the office or call center computers are on Wired connections (using Ethernet cable) rather than Wi-fi connections. Since you will be working from your home, we expect that your connection is reliable and uninterrupted.

Here are some of the sources from where you can purchase an Ethernet cable

Amazon (Canada)

Canada Computers

USB Headset

Here are some of the sources from where you can purchase a Noise-canceling USB headset

Amazon (Canada)

BestBuy (Canada)

When do I need to buy these equipment?

We do not recommend buying these equipment before you qualify for the training. You are required to have these equipment readily available before you start your training.

Call Center Keypad Phone & Headset

Here are some of the sources from where you can purchase a Call Center Keypad Phone with Noise-canceling Headset

Amazon (Canada)

When do I need to purchase these equipment?

We do not recommend purchasing these equipment before you qualify for the training. You are required to have these equipment readily available before you start booking hours to service the customer.

Important

The equipment and related services must comply with Arise System and Equipment Policy. Please refer to the updated document to ensure all of the requirements by the client program are met.